Official Quest Rules

DRAFT v0.1 — NOT YET REVIEWED BY COUNSEL. The official rules of Trailsy trail quests. Last updated: September 1, 2026.

A Quest is a collection of trails. One prize: every required trail inside the stated window (the Quest Window), and the pool goes to the riders who finish.

Who runs quests

Trailsy quests are operated by ZTEIG, LLC ("Trailsy"), which alone is responsible for running every quest and paying every payout.

Apple Inc. is not a sponsor of, and is not involved in any way with, Trailsy quests. Apple does not endorse, administer, or provide any prize for any quest. Strava, Inc. is not a sponsor of or involved in any quest; Strava is the ride-recording service you connect so we can read your rides. The Central Oregon Trail Alliance and land managers are not involved unless a quest says so.

Quests are contests of skill, not chance

Nothing in a quest is random. Whether you finish depends only on your own riding: you ride every required trail inside the window, or you do not. You are not competing against odds, a draw, or anyone else's luck.

Every rider who finishes is paid. Finishers are not selected; they qualify.

Who can enter

You must be 18 or older to use Trailsy. To enter a paid quest you must also be a resident of Oregon and physically in Oregon when you enter. The app will tell you before entry if paid quests are not available to you.

Owners, employees, and contractors of Trailsy, and their household members, may ride quests but may not win money in any quest they help administer.

One account per person. Entering through more than one account means disqualification and forfeiture.

How to enter

Open a quest, review its trails, tier, window, buy-in, and processing fee, and confirm. Paid quests stop taking entries at the enrollment deadline shown on the quest, which is never later than the moment the window opens. Free quests may allow entry until the window closes.

Sponsored quests, where a sponsor funds the pool, are shown with their own terms and may be free to enter.

There is no free alternative way to enter a paid quest. The buy-in is consideration for entry into a skill contest, not a wager on an uncertain event.

What entering costs

Your entry is your buy-in, which goes into the pool, plus a processing fee, which is Trailsy's compensation. Both are shown to the cent on the confirm screen before you pay, and the amounts shown there are the ones that apply to you. (On a trophy quest there is no pool and no processing fee: the entry is one line and one number — see "Trophy quests".)

The pool is made of buy-ins only. 100% of it goes to finishers or back to riders. Trailsy takes nothing from the pool, ever, and rounding cents go to riders, not to Trailsy.

The rules and amounts shown when you enter a quest are the ones that apply to it. They do not change mid-quest.

Trophy quests

Some quests award a prize instead of a share of a pool, and the quest page says so before you enter.

On a trophy quest your entry is the whole charge — there is no processing fee on top — and Trailsy keeps it. Nothing is pooled and nothing is split. Every rider who finishes gets the prize named on the quest page, whether that is one rider or a hundred; finishing first earns nothing extra, and another rider finishing takes nothing away from you.

We send the prize within 30 days of confirming your finish. If what is named is unavailable, we substitute something of equal or greater value.

Trophy entries are not refundable. A trophy quest with no end date starts for you the moment you enter and never closes, so there is no window to withdraw before. If Trailsy cancels a trophy quest, riders who had not yet finished it are refunded in full.

How you finish

You finish by completing every required trail in the quest, each on a single ride, with each ride inside the quest window and after you enrolled. Optional trails are extra credit and do not affect finishing.

There is no time component. Finishing on the first day and finishing on the last day pay the same. There is no minimum or maximum number of finishers: everyone can finish, or nobody can.

A trail counts in either direction unless the quest marks it one-way. A trail must be ridden start to end in one continuous ride; pieces from separate rides do not add up.

How rides are verified

Trailsy does not record your rides. Every ride that counts is read from the Strava account you connected, using the GPS track your device recorded and uploaded there.

Our system compares that track with our map of the trail and decides whether you rode it. Normal GPS wobble is expected and allowed. A track that leaves the trail for long stretches, only crosses it, or was recorded on the road next to it will not count.

A ride that never reached Strava cannot be counted, whatever another app or device shows. Keeping your device charged, recording for the whole trail, and uploading before the window's grace period ends is your responsibility. A dead battery, a paused recording, an activity on the wrong account, or a disconnected Strava link is not grounds for a completion to be added.

E-bikes are allowed unless a quest says otherwise, because quests are not timed. Record e-bike rides as e-bike rides.

What you win and how it is paid

This section is about pool quests. On a trophy quest you win the prize named on the quest page — see "Trophy quests".

Each finisher receives the pool divided by the number of finishers, rounded down to the cent. Leftover cents are given one each to the earliest finishers. The pool is every enrolled rider's buy-in, including riders who did not finish, so the fewer riders finish, the larger each share.

Starting prize. Some quests show a starting prize — "Prize pool · at least $100" — before enough riders have entered to reach it. That number is funded by entries and never by Trailsy. A quest with a starting prize also states a minimum number of riders, and that minimum times the buy-in always covers the starting prize: four riders at $25 are the $100. If the quest does not reach its minimum by the time entries close, it is cancelled and everybody is refunded in full, buy-in and processing fee. The quest page counts down to the minimum while it is short ("3 of 4 riders needed"). Once real entries pass the starting prize, the pool is just the pool.

Sponsors. A quest may carry money from a sponsor, shown with their name ("$500 from Ridgeline Bikes"). Sponsor money is added to the pool on top of the entries — it is not capped by the minimum-rider rule, because it is not funded by entries — and Trailsy pays it out at settlement along with everyone's buy-ins. If nobody finishes, sponsor money is not paid to anyone and is not refunded to anyone, since no rider put it in; entrants still get the no-finisher refund of their own buy-ins.

If exactly one rider finishes, that rider receives the whole pool.

If nobody finishes, each rider is refunded the percentage of their buy-in shown on the quest page (the no-finisher refund), and Trailsy keeps the rest as a disclosed no-finisher charge.

Quests settle automatically after the window closes plus a grace period for late uploads. Winnings go into your Wallet in the app the moment a quest settles, and stay there until you cash out. Cashing out sends your available balance through Stripe to the payout account you set up in the Wallet tab, normally within a few business days. Trailsy charges no cash-out fee. You must complete Stripe's payout setup, including any identity check Stripe asks for, before you can cash out.

Prizes are cash. Winnings may be taxable; above the reporting threshold we or Stripe may need your taxpayer information and may issue a tax form. Trailsy cannot give tax advice.

Withdrawing, cancellation, and refunds

You can withdraw from a paid pool quest before its window opens and get your buy-in back. The processing fee is not refunded. Trophy entries cannot be withdrawn and are not refundable — see "Trophy quests". Once the window opens, withdrawing is no longer possible and your buy-in stays in the pool.

If Trailsy cancels a quest before it starts — for example because it did not reach its stated minimum number of riders by the time entries closed — every buy-in and processing fee is refunded in full, back to the card you paid with, and we send you a notification saying so. This is the one case where the processing fee comes back.

Refunds outside a cancellation are reviewed case by case. If you were injured, hit a technical problem on our side, or entered by mistake, contact [email protected], ideally before the quest settles. Any such refund comes from Trailsy's own funds, never from the pool.

Trail closures and changes

If a trail becomes unridable during a quest because a land manager closes it, or because of fire, snow, or damage, Trailsy may make that trail optional for everyone, substitute a comparable trail, extend the window, or cancel the quest with full refunds. Enrolled riders are notified in the app.

Never ride a closed trail for a quest. A completion on a trail that was closed at the time may be voided.

Fair play and disqualification

Submitting rides you did not ride, editing or fabricating GPS files, sharing files between accounts, recording from a vehicle, using more than one account, or misreporting an e-bike where e-bikes are excluded is prohibited.

Trailsy reviews rides flagged for unusual speed, climbing rate, or trace patterns, and may ask you for the original activity file from your device within a reasonable period. A rider found to have broken these rules is removed from the quest, forfeits their buy-in to the pool, may forfeit winnings, and may be banned.

Trail etiquette applies inside every quest. Riding closed or wet trails, cutting switchbacks, harassment, or sharing another rider's personal information can mean removal from a quest without refund.

Results and disputes

Trailsy's completion record, derived from the ride data we received from Strava, is authoritative for all quest purposes.

If you believe a ride was scored incorrectly, contact [email protected] before the quest settles wherever possible, and within 7 days of settlement at the latest, with the activity link and, if you have it, the original file from your device. Disputes are reviewed against the track and our matching record. An error on Trailsy's side will be corrected. A ride that never reached Strava, or a track that does not follow the trail, cannot be credited. Trailsy's determination of quest results is final.

The full terms

These rules summarize how quests work. The complete and binding agreement between you and Trailsy is the Terms of Service and the Privacy Policy, which also govern eligibility, liability, and how disputes are resolved. Where a detail is not covered here, the Terms apply.

Trailsy may change these rules for future quests. The rules in force for a quest are the ones published when that quest was created.